FREE DELIVERY WHEN YOU SPEND OVER £40



FAQ

SHIPPING

How much?
I ship to anywhere in the world from £2.95 per order. This price is valid for all of Europe (excluding EFTA countries) and North America deliveries. Other countries around the world will be slightly extra but the maximum cost is £7.95 no matter where you are!

How long?
I aim to deliver within 3-7 business days depending on region although it can take longer for remote regions or if there's local postal issues. 

Sustainability
Everything is printed on demand by one of my trusty local print partners around the world. We aim to reduce our carbon footprint by printing in your chosen (or nearest) country.

Where’s my order?
Worldwide postal systems vary a lot but if it’s been over 14 days since you ordered please send me an email at hello@wonderwalls.shop and I’ll take a look.


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SOMETHING WRONG WITH YOUR ORDER?

Prints
If your print has been printed incorrectly, I’ll send you a free replacement. If it’s been damaged in the post please send a photo of the damage to hello@wonderwalls.shop

Digital
If you have ordered a digital file and there's a techincal issue then I’ll be happy to resolve this for you.


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CAN I CHANGE OR CANCEL MY ORDER?

Prints
Yes, you can change or cancel your print order as long as it’s not already in production. This process is automated so please get in touch asap at hello@wonderwalls.shop

Digital
Unfortunately digital file orders cannot be changed or cancelled as the files are distributed automatically and I have no way of checking how these have been used.


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CAN I RETURN MY ORDER?

Prints
Yes, if you are not happy with your print please contact me at hello@wonderwalls.shop to arrange delivery to me here at my studio within 14 days of receipt. Once I receive it and have checked it’s ok I’ll issue a refund within 7 days. All refunds exclude postage costs.

Digital
Unfortunately digital file orders cannot be refunded as the files are distributed automatically and I have no way of checking how these have been used.


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ANY OTHER QUESTIONS?

Please email me at hello@wonderwalls.shop and I'll get back to you as soon as I can!